Terms & Conditions
Sharon Dix Puppy Training
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Terms & Conditions
Last updated January 2022
Sharon Dix Puppy Training (Sharon Dix)


  • The safety and welfare of all dogs during all training sessions and consultations is the responsibility of the owner/handler. No aversive methods will be tolerated in any training sessions, including verbal or physical punishment. All welfare issues will be reported to the appropriate authorities if deemed necessary.


  • Owner/handler accepts that there are risks and hazards involved in all activities with dogs and voluntarily agree to accept those risks and hazards. It is the owner/handler’s responsibility to clear up any fouling.


  • All dogs must be fully vaccinated, wormed regularly and must be fully insured. Vaccination exceptions may apply for puppies under 12 weeks of age.


  • All dogs must be wearing secure collars/harnesses (including tag) and leads (no flexi leads). Working off lead when/if instructed will be at the discretion of and the responsibility of the owner/handler.


  • If you suspect your dog to be in poor health or is having bouts of sickness, diarrhoea or coughing you must not attend any training sessions untio your dog is well again.

  • If your ‘bitch’ is in season please contact Sharon Dx to discuss any booked training sessions.

  • In the case of a post-op dog the health and safety of your dog is paramount and you agree to obtain veterinary consent to begin or continue with any training.


Course payments are required to be paid in full in advance of the first session. In the event of non-attendance once the course has begun, no refunds will be considered.


Payments for individual sessions and consultations require a non-refundable deposit of 30% so that commencement of planning for that appointment can begin, with the remainder being paid 24 hours before the time of the appointment.


You are within your rights to change your mind and to cancel your booking 14 days from the date any bookings are made, this can either be by telephone, email or letter. If 14 days has not elapsed between the booking and the date of delivery of the initial session or consultation, a cancellation fee of 30% will be payable to cover all costs and expenses incurred. If any cancellation is made within 5 working days of any booked appointment or course, full payment will be due with no exceptions.


By making a booking and paying the fees for all courses, individual sessions and consultations, you are confirming that you have read and understood the details of the Terms and Conditions and agree to abide by them.


Disclaimer/Release of Legal Responsibility


  • Sharon Dix is providing instruction and advice/guidance to the owner/handler to assist them in the training of their dog(s). Sharon Dix will not be held responsible for the training of any dogs.


  • All information or advice given in sessions has been given to the owner/handler in relation to their dog(s). Sharon Dix will accept no legal responsibility for information/advice passed to others by the owner/handler.


  • All personal information provided and held by Sharon Dix will be treated in the strictest confidence and will not be passed to any third party without the prior consent of the owner/handler.


  • To protect the welfare of all parties, you agree to provide all and any Information regarding any health issues of the Owner or their dog in writing prior to commencement of any training. All canine behaviour concerns must be discussed with Sharon Dix before any training can commence to prevent any harm to all parties present at training sessions.


  • Children are welcome to attend training sessions but it is the responsibility of Owner to ensure adequate supervision of their children. Sharon Dix does not accept any liability for the health and safety of children under any circumstances. Please Note: all training should be carried out by a responsible adult.


  • The owner/handler and their representatives (including family members) waives any and all claims or actions they may have during instruction/training against Sharon Dix. The owner/handler therefore releases Sharon Dix from any legal responsibility for personal injury, injury to dog(s) or harm caused to property directly or indirectly by any acts that may occur during sessions.




By paying the fees for all courses, individual sessions and consultations, you are confirming that you have read and understood the details of the Terms and Conditions and the Disclaimer/Release of Legal Responsibility and agree to abide by them and release Sharon Dix from all legal liability in any and all matters that may arise during training sessions.